When using our cloud services, we are responsible data controller for processing information in the following categories:
• Identification data (name, address, telephone, phone number, email address, company name and company identification)
• Account data (user name, account name)
• List of connected hardware devices.
• Traffic metadata (including: the time and duration of the connection, number of bytes transferred, device identification and similar metadata)
• Credentials (password, hint password)
We process your data as long as you have an active service account. If there has not been any traffic associated to the account for seven years, the account and any associated data will be permanently deleted.
We process this information to be able to provide the services as defined in the terms of usage and to develop and maintain our cloud services.
This processing is based on our legitimate interest. The processing of personal data is necessary to ensure that only authorized individuals access the cloud services and to ensure that the cloud services are fully functioning and continuously developed, which we also believe is beneficial for you as a customer representative or user. In light of the above we have come to the conclusion that our legitimate interest outweighs your interest of not having your personal data processed for these purposes. You may object to this assessment, please read more about your rights below.
If you do not provide your personal data to us we may not be able to provide you with access to the cloud services.
Personally Identifiable Information in customer data / log data
Traffic data generated to/from connected devices (log data) is owned by the HMS customer responsible for the current account. In case there is personal identifiable information processed in this data, the account owner (HMS Customer) is the responsible data controller and HMS will act as data processor in regards of this data.